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SR7's Policy & Warranty Information
Warranty is dependent upon the application,
use, and product purchased. This warranty covers the original purchaser
only. It is limited to repair or replacement by SR7 for parts that
fail due to defects in material or workmanship. Phone for details
or to receive a copy of the warranty for your product at 877-867-6717
.
Our Warranty DOES NOT COVER the following:
- Normal wear and tear.
- Cost of vehicle downtime.
- Damage to related components.
- Removal and / or replacement costs.
- Damage to related components
- Transmissions cost and shipping cost.
- Failure of product due to improper installation, maintenance, or modifications.
- Loss or injury arising directly or indirectly from installation or use of SR7 Performance Products.
- Melted cables.
- Transmission and High Stall Converters damaged due to over heating.
Return Procedure
You must first obtain return authorization from SR7. Any returned transmission must be shipped prepaid to SR7. We will inspect the unit and notify you of our findings. If the problem is not covered under warranty we will contact you with an estimate to repair the unit. Any unit not authorized for repair within 60 days can be scrapped, with no credit given, or charged storage fees by SR7. If the unit is covered under warranty, we will repair it, and return it prepaid. If the unit is not covered it will be returned at your expense.
Core Policy
When ordering certain transmissions a core charge will be added to your bill. This core charge will be refunded when we receive your exchange transmission. The exchange transmission must be complete and in rebuildable condition. A full core charge refund will be made for an exchange transmission free of damaged hard parts such as case, extension housing, etc. A partial or no core charge refund will be made for a damaged exchange transmission. The exchange transmission must be the same make, model and year as the purchased transmission. If we do not receive your core exchange within a period of 30 days, no refund will be made.
4L80E (2WD), 4L80E (4WD), 4L60E (4x4 & Corvette),
4L60E, AODE, E4OD (2WD), E4OD(4WD), 518, 618, A500, AOD (Mustang),
2004R (GN)
When Ordering:
All Custom built
Transmissions and Converters are prepaid.
No refunds for compleated
jobs, only in-house credit is given.
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